General News

Mercedes-Benz will recall millions of cars for eCall technology (emergency name)

Of the greater than 50 million autos that Mercedes-Benz has produced, greater than one million will require an improve on account of the e-call system or emergency name. The place of the autos shouldn’t be reported accurately, which is problematic.

At the moment, the eCall system or an emergency name could make the distinction between life and demise, as the primary jiffy are key on the subject of receiving medical help. In concept, this method can inform emergency companies the place the accident automobile is, even when the passengers will not be conscious.

In apply, typically that will not occur. Mercedes-Benz has been investigating for months why the Hermes locator module can fail and point out an incorrect automobile place. That is what occurred in October 2019, when an investigation started when a automotive was reported in an incorrect place to be rescued.

Mercedes-Benz launched the eCall system from 2013

The eCall system usually notifies on to a management middle depending on the producer, and from there the discover is handed to 112 (within the case of Europe) or whoever corresponds. A single name prompted this investigation. The technicians hung out figuring out the supply of the issue.

The producer examined till there have been extra circumstances, and the Hermes module offers the flawed place in a really particular state of affairs. Happens when energy to the Hermes module is interrupted when an accident has occurred.

In 2018 alone, when it turned necessary within the EU, there have been already 3.5 million Mercedes-Benz with eCall system

When that occurs, the system provided by Harman Becker Automotive Techniques GmbH it reboots, so it experiences the place of the automobile when it began, not the place the accident occurred. By January this yr the technicians had already tied up all of the free ends.

The answer to the issue comes by updating the Hermes software program management module, with the reference numbers A2479021108, A2479025009 Y A2139024122. These modules have been put in in virtually all Mercedes-Benz manufactured from April 2016 to January 2021. Manufacturing after that date will not reproduce the bug.

The emergency name will be ordered manually with a button on the highest of the automotive

The issue with standardizing each sure software program or {hardware} options is that the manufacturing affected is larger. In line with the producer, 100% of autos with this eCall system are susceptible to this Hermes module design flaw.

As we will see, it impacts courses A, B, C, CLA, CLS, G, GLA, GLB, GLC, GLE, GLS, GT, E, S, SL and SLC, each of Mercedes Benz like Mercedes-AMG. The date of manufacture have to be understood precisely between April 1, 2016 and June 29, 2021. Fashions previous to 2016 shouldn’t have the affected Hermes module.

Solely in the USA we communicate of virtually 1.Three million cars, there will be a number of extra worldwide. These affected in Spain will learn by letter on the postal handle listed within the DGT. Directions to resolve the issue will be detailed there.

Just about all Mercedes-Benz manufactured within the final 5 years might have this downside, a minimum of these with the Harman Becker eCall module

Mercedes-Benz Technical Companies can carry out the replace at your facility or the replace will be carried out remotely. There is no such thing as a bodily element to interchange. Mercedes Me subscribers don’t need to do something aside from settle for a software program replace.

Within the occasion that the replace can’t be accomplished, the automobile will notify you that it’s essential to undergo an official technical service. The replace is free and consists of fashions out of guarantee indistinctly. Keep in mind that Hermes will perform correctly if the ability provide shouldn’t be interrupted.

All through February the technical companies will obtain data on the recall, and it’s anticipated that in April the notifications to house owners will start to make appointments for the replace. In the meantime, all these cars can be utilized usually.

About the author

Donna Miller

Donna is one of the oldest contributors of Gruntstuff and she has a unique perspective with regards to Science which makes her write news from the Science field. She aims to empower the readers with the delivery of apt factual analysis of various news pieces from Science. Donna has 3.5 years of experience in news-based content creation, and she is now an expert at it. She loves journalism, and that is the reason, she moved from a web content writer to a News writer, and she is loving it. She is a fun-loving woman who has very good connections with every team member. She makes the working environment cheerful which improves the team’s work productivity.

Add Comment

Click here to post a comment