Passenger: ‘Uber ride fetched me 100 times of the actual ride’

Uber passengers in the US have attacked with their words on Twitter after a “glitch” meant they were imposed 100 times more than revealed fares.

One trip that should have required $96.72 (£77.60) was reportedly imposed at $9,672, while some charges were so huge they triggered fraud alarms.

The payment obstacle eventually caught riders in San Diego and Washington.

Further, Uber stated the matter had been settled immediately however refused to state how many of its passengers had been strained.

Late Repayment

One Uber customer said the high cost of a short journey, $1,905 alternatively of $19.05, had directed to her husband’s card cracking its balance limit on his birthday.

Several others described the same with their charges and opposed there was no direct way to communicate the obstacle to Uber.

Uber stated it realized how “frustrating” the glitch had been for riders. And charges would be adjusted so passengers paid only the advertised charge without talking with their banks.

Mr. Mark, social and operations director at the Washington Post, who also was hit by the glitch, stated one lesson to take from the encounter was to not link a debit card to an Uber account.

With debit cards, money was promptly transferred from a bank account and could get a day to be restored, he stated.


About the author


Amanda Pereira

Journalism is something that Amanda loves. Although she is a full-time businesswoman, she does take out a few hours every day for the journalism job. She is the one who checks out every news content before publishing so that if there is anything missing, she can fix. She makes sure that the readers get the best news content. She has been working in this field for 2.5 years, and she is an expert in editing the contents. Moreover, she manages to write Business and General News Headlines contents as well. She never fails to meet the deadlines, and she does her work with a lot of interest and enthusiasm.

Add Comment

Click here to post a comment

Get in Touch!

For any queries or feedback, please get in touch at [email protected]. We respond to queries within 24 x 48 hours.